You often hear people talk about the importance of a business plan or the process of learning how to write a business plan. Well, I would argue (and I am not alone) that the days of the 50-page business plans with SWOT analyses and Porter’s Five Forces are a thing of the past.
No investor wants to or will read a 50-page business plan. The quickest way to make it into the trash bin is to send an initial email with all of that information.
There are 6 Key Elements to a perfect Business Plan/Executive Summary that if correctly communicated will give a thorough overview to your business. This will help investors/partners/customers get a good sense of a) the problem you are solving b) the plan you have to address the problem and c) the roadmap you have to fill a need in a given marketplace.
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6 Key Elements to a Perfect Business Plan:
1. Mission Statement (Company Overview)
This is a simple overview of what the mission is of your company. Think of this as a paragraph or a few sentences on communicating the problem you are trying to solve and the simply stated solution you have created to solve that problem. This usually includes the who, what, where, when, why and how. This should be no longer than a few sentences and sets the tone for the rest of the executive summary where you will expand more on the details for how you will accomplish this.
2. Marketplace Opportunity
Includes competitive landscape and overview of why there is a market for your product or service.
This will include an overview of the market opportunity, where you believe there is an opportunity for entry. You typically would show a competitive matrix where you compare your services/product to the others in the market and show why you are better or different.
You should also include very high-level information on any quantitative and qualitative research you have done. If you have not put time in to do customer development and research, an investor will send you back to the drawing board.
And remember this key point…. There is NO industry without competitors. When you tell someone that no one else in the world is doing what you do, it makes you seem uneducated and naive. There are always competitors, even if they are not direct. For example, if you are making a new type of healthy water that gives energy, provides health benefits, and makes you smarter… a realistic competitor is Coca-Cola. Not because it is healthy but because it is a beverage that provides energy. Make sure you are thinking comprehensively about a competitive landscape.
Another HINT. Don’t say you are going to get a percentage of a total market. That also sounds naive. If you are going to determine your target market, do the right amount of research around what your true market is.
-This also includes one of the most important parts of your entire plan. What is your key differentiator? What is going to make your business succeed over all of the other groups in the marketplace?
3. Product/Service Information
This section should demonstrate an in-depth look at what your product or service does and how it works. Explain the key elements of the product or service and which of those key elements will resonate most with your customers/partners and the overall marketplace.
4. Sales/Market Plan
This is where you include a high-level introduction to what your sales and marketplace will be. This can include things like the overall investment you are going to make towards marketing and what key avenues and strategies you will take in the endeavor. For example, we are going to dedicate 10% of our budget or we are going to allocate $50,000 the first year to marketing and we are going to do direct response marketing online, while purchasing offline adverting in key trade publications at industry trade shows and exhibitions. TIP: You need to make sure you know the details behind the cost of that spending, the exception on the return for the investment, details about the format of advertising, the timing of roll out and the overall goal of what you hope to accomplish through your marketing endeavors.
I recommend showcasing a high-level sales plan that can be tied to overall sales of the year or term. If you can’t formulate a sales plan yet, try to include a strategy behind how you are going to build a sales plan. For example, we are going to start with two in-house sales employees and then combine that with VAR agreements to key partners in the space for which we believe our products can be a valuable addition. Be sure to mention if you have some of those partnerships already secured.
Investors make their funding decisions based on 3 main components:
- Ability of said team to execute
This is why it’s crucial to compile a strong team. Are you able to communicate why the team you have put together is capable of executing on the plan you have created? Make sure to use this section to talk about the background and expertise of your team. This could include key relationships or industry experience your team has that gives you a unique selling opportunity over competitors
HINT: Your team is not comprised of just your employees. Some of the best business plans I have seen that talk about their team spend a good amount of time talking about their advisors, mentors, and board members. Remember that especially as an early stage company or first-time entrepreneur, you have no real traction or success to point to. Therefore, you must rely on the credibility and success of your team and that team can include an entire realm of associates and “believers” you have brought together to support your work.
In any pitch or investor meeting I have been in, the first thing any investor does is open a presentation and immediately go to the back of the presentation to look at the financials. This can be the kiss of death for a company. If your financials don’t seem viable, then the investor will discount the rest of the presentation. In an executive summary (or as I call it, the NEW business plan) you should showcase high-level financial information which includes: 3 years of projections for costs, 3 years of projections for revenues and a realistic increase over that time.
Also remember that if there is not a good story about the growth of the business or a clear sign of how an investor can make a return on their money, you have lost your audience. Focus on the broad strategic direction of the company and then be able to back up any questions with good assumptions and data to showcase why you believe you can accomplish those goals
HINT: The enemy of any executive summary is the financials. If you put numbers into a presentation and the investor/partner/customer calls back in 1, 3, or 6 months to check on your progress, you have already created an expectation on where the company should be at that given point. If you are hitting or exceeding your numbers then you are great, but if you are short or haven’t even gotten started, that will be another kiss of death for your partnership. It is always better to be conservative with your numbers and to outpace your projections than to put numbers you think are impressive and have them proven inaccurate over time.
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Now, don’t get me wrong, I believe as a part of developing a good executive summary or company overview you need to have done the research, planning, and strategic thought to be able to put together a 50-page plan, but the key is to put forth something concise, clear and that communicates the above key principals. That way, when the investor, partner or customer asks for more information, you will have done the work to provide the necessary answers.
I always tell entrepreneurs the most important part of any business plan or executive summary is being able to defend the assumptions you put into the plan. In most cases, the investor has no idea if your projections and plans are accurate, but they know the right questions to uncover if you have a good foundation or reason for the claims you are making. So make sure to always ask yourself the right questions so you can develop the best assumptions to defend the plan you submit to an investor.
Shorter is always better. Use this initial executive summary to created interest, to effectively communicate the problem you are going to solve and explain why your solution is unique and well positioned to find success.
These 6 Key Elements, if communicated effectively, will help convey to any audience what your company does and how you plan on building an effective plan to make that business successful.